Responsible Gaming

Safe gambling starts with planning and self-awareness. These strategies can help you maintain control over your gaming habits:

• Set a strict budget before you start playing and never exceed it
• Decide on time limits for each session and stick to them
• Never gamble with money meant for rent, bills, or essential expenses
• Take regular breaks to assess your decisions and emotional state
• Avoid chasing losses by trying to win back money you’ve lost
• Keep gambling separate from alcohol or substances that impair judgment
• Use deposit limits and self-exclusion tools offered by operators
• Track your spending and time to stay aware of your habits
• Only play when you’re in a calm, positive state of mind
• Remember that gambling is entertainment, not a way to make money

Recognising warning signs early can prevent serious problems. Watch for these indicators in yourself or loved ones:

• Spending more money or time gambling than you can afford
• Lying to family or friends about gambling activities
• Borrowing money or selling possessions to fund gambling
• Feeling restless or irritable when trying to cut down
• Using gambling to escape problems or relieve negative emotions
• Neglecting work, studies, or family responsibilities
• Repeatedly trying to stop or reduce gambling without success
• Chasing losses by gambling more to recover money
• Feeling guilty or ashamed about gambling behavior
• Experiencing relationship problems or financial hardship due to gambling

All licensed online casinos in Kenya restrict registration and play to individuals aged 18 years and above. This legal requirement protects minors from gambling-related harm. Operators verify age during the registration process and may request identification documents. Parents and guardians should monitor device usage and use parental controls to prevent underage access to gambling sites.

Reputable online casinos provide self-exclusion tools that allow you to temporarily or permanently block access to your account. This voluntary measure helps players who recognise they need a break from gambling. You can typically choose exclusion periods ranging from days to months or request permanent closure. During the exclusion period, the operator will prevent you from logging in, making deposits, or receiving promotional communications. Contact customer support directly to activate self-exclusion on any platform where you hold an account.

You don’t have to face gambling problems alone. Professional support is available throughout Kenya:

• Gamblers Anonymous Kenya – Free peer support meetings in Nairobi and other major cities
• Chiromo Hospital Group – Mental health services including addiction counselling and treatment programmes
• Oasis Africa – Addiction recovery centre offering inpatient and outpatient services
• Kenya National Commission on Human Rights – Provides guidance on gambling-related legal issues
• Befrienders Kenya – Confidential emotional support via phone: 0722 178 177
• Nairobi Women’s Hospital – Offers psychiatric services and addiction therapy
• Local counselling centres – Many community health facilities provide mental health support